Dallas Commercial Real Estate on the Move!
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Wednesday, September 30, 2009
Tuesday, September 29, 2009
Better People = Better Service
Better People = Better Service
Almost every Manager knows the challenge of finding and keeping superior TEAM members. As executive suite operations grow, and complexity increases, the ability to find and keep high quality TEAM members becomes more difficult. With more people, there is more management, problems, communication issues, and simple coordination.
The smaller organization has an advantage in this regard. By focusing on obtaining the best possible TEAM members, Managers can in fact be better than the “Big Boys”. Better people will result in better service and better service results in more satisfied clientele.
Finding star performers is difficult. Once you have them, training them to be special is even more challenging. Offer a work environment that is more connected than the working environment that the “Big Boys” provide.
Better TEAM members are better at seeing opportunity and seizing the moment. Better TEAM members care more about helping the TEAM to succeed. Expect more and get more with better TEAM members.
You Could Say...
"I know you realize how important the TEAM is to the operation your business. Our people essentially work for you. We take a very different approach to managing and developing TEAM members than many of the other operators in our industry. We have a comprehensive training program. We have a professional trainer that we bring in to help us train our TEAM members. We think that having better people will result in better service for you."
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