Showing posts with label fox news. Show all posts
Showing posts with label fox news. Show all posts

Saturday, October 10, 2009

Team Readiness!



Property Readiness



Sales Readiness is the term that describes a state of preparedness to sell; in short, what must be done to demonstrate professionalism to a prospective client! Only a small percent of the business I visit are ready to meet prospects on short notice. In most cases, the teams I visit are ill-prepared, materials were not available, or products were not ready to show to prospects. The Sales Readiness checklist assures that the facilities and the TEAM is ready to move into a professional sales presentation at any time. A lack of Sales Readiness often demonstrates that the TEAM does not see itself as a part of the sales TEAM.

The “Big Boys” must deal with bigness in this area. A larger company usually sees each client as less important, because each client’s expenditures are less of the total revenue.

As businesses get larger and staffing gets smaller, the demands on TEAM members increase and their ability to think about how things look or feel, diminishes. Larger organizations often put less attention to detail.

We need to compete with the “Big Boys” by outperforming them in the area of Sales Readiness. Our attention to detail must be greater and consistently higher than the competitors. This attention to detail must become a part of our daily thinking about what we provide to the client. When we approach Sales Readiness from this perspective, we start seeing our businesses through the eyes of a client.

You might say to a client:

"You know Tom; we understand that the devil is in the details. Each day our TEAM focuses on the details of keeping your needs and wants first and foremost in mind. We don't always achieve that level of perfection, but we strive for it on a daily basis. As you talk to our TEAM members, please notice the attention to detail orientation of our TEAM."


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Tuesday, September 29, 2009

Better People = Better Service

Better People = Better Service






Almost every Manager knows the challenge of finding and keeping superior TEAM members. As executive suite operations grow, and complexity increases, the ability to find and keep high quality TEAM members becomes more difficult. With more people, there is more management, problems, communication issues, and simple coordination.

The smaller organization has an advantage in this regard. By focusing on obtaining the best possible TEAM members, Managers can in fact be better than the “Big Boys”. Better people will result in better service and better service results in more satisfied clientele.

Finding star performers is difficult. Once you have them, training them to be special is even more challenging. Offer a work environment that is more connected than the working environment that the “Big Boys” provide.

Better TEAM members are better at seeing opportunity and seizing the moment. Better TEAM members care more about helping the TEAM to succeed. Expect more and get more with better TEAM members.

You Could Say...

"I know you realize how important the TEAM is to the operation your business. Our people essentially work for you. We take a very different approach to managing and developing TEAM members than many of the other operators in our industry. We have a comprehensive training program. We have a professional trainer that we bring in to help us train our TEAM members. We think that having better people will result in better service for you."










http://www.cnn.com
http://www.foxnews.com
http://www.wsj.com
http://www.marketwatch.com
http://www.dallasnews.com
http://www.latimes.com
http://www.ireport.com
http://www.abc.com
http://www.cbs.com
http://www.msnbc.com
http://www.worldnews.com
http://www.whitehouse.gov
http://www.change.gov
http://www.oprah.com
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Wednesday, April 15, 2009

How important is picking a specialized realtor?




Benefiting from industry specific knowledge…..

CONFUSED?!?!

Value of having an agent with a thorough understanding of your business in a real estate transaction – would be best for you.


Many space users do far too little selecting a tenant representative when they need help with their real estate commercial lease. Commercial leases in real estate are often highly complex and can be as long as 50 pages and even a 20 page lease often include language that is not commonly known by the space user. Just as a typical consumer has little or no understanding of unique terms and industry lingo of insurance policies, the insurance agent seldom understands the complexity of paragraphs such as “right to relocate or early termination” in a lease document.

One way to assure that you have a tenant representative that can provide the highest value to you is to choose an agent that has relevant and current knowledge of your industries unique needs and wants. This may be difficult in that many real estate agents (tenant representatives) do not have a lot of experience in one specific industry but rather represent clients across many industries. They may lack enough knowledge in your industry to provide meaningful and highly beneficial advice.

For example, we have worked with several insurance agents and have done site searches and lease analysis on numerous insurance agency offices. This provides us more exposure to the specific issues that are important to most insurance professionals. Many insurance professionals choose to put their offices in a strip center or a retail oriented location. These facilities, because they are in retail facilities, tend to be some of the most expensive locations in all of real estate.

Many agents believe that signage offsets the additional expense in this situation. Our analysis indicates that seldom can this be documented by the agent. In addition, many clauses in strip center locations contain language and rules that are not consistent with the practice of insurance. Also, there are clauses in the lease, like “right to relocate” that can be highly negative to the health of your insurance practice if you do not know that they exist and do not understand the impact they have upon your business. When choosing a tenant representative, look for experience in your specific industry, as well as the general geographic area in which you operate.

Finally, while many real estate agents earn their compensation through an introduction to a landlord, you should look for an agent who has a real understanding of the terms of the lease. This will not replace a need for an attorney to reviews the legality of the lease.

Often, the deal points of a lease include 10-12 items. Many real estate agents focus on the size of the facility and the target rent that you choose to pay & their services end there. You want an agent to represent you that will negotiate and understand all deal points relative to your lease.
If you review your lease and have questions that you would like to discuss with me, please feel free to contact me for complimentary consultation.

*Sonny Moyers is a Realty Advisor, Consultant & Real Estate Broker in the State of Texas. He is not a tax consultant or financial planner. Please contact your Financial Advisor or Accountant for your specific situation.

Contact Sonny today!
972-464-4100 (O)
469-261-5715 (C)
Sonny@SonnyMoyers.com
http://www.sonnymoyers.com/
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